Thank you for shopping at Art Gallary. We appreciate your trust in us for your art needs.
1. Refund & Return Policy:
We offer a hassle-free refund and return policy within 15 days of your purchase.
2. Eligibility Criteria:
To be eligible for a refund or return, your item must be in the same condition as you received it, and it must be in its original packaging.
3. Damaged Items:
In the unfortunate event that you receive a damaged product, please contact us immediately at sales@artgallary.in or call us at [+91 8802341859].
4. Photographic Evidence:
To expedite the refund process, we request customers to take a clear picture of the received product immediately. This will help us understand the issue and assist you promptly.
5. Non-Returnable Items:
Handmade paintings are currently non-returnable, and any exceptions will be communicated clearly.
6. How to Initiate a Refund or Return:
To initiate a refund or return, please email us at sales@artgallary.in with your order number, a description of the issue, and attached photographs.
7. Refund Processing:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
8. Contact Information:
Address: B-257, Okhla Phase-1, Okhla Industrial Area New Delhi, Delhi-110020 India
Email: sales@artgallary.in
Phone: [+91 8802341859]
We value your satisfaction and aim to make your shopping experience with Art Gallary delightful. If you have any questions or concerns, please feel free to reach out to us. Your artistic journey with Art Gallary is our priority!
[Note: This policy is subject to change. Please review it periodically for any updates.]